Frequently asked questions

Find answers to the most frequently asked questions from parents. This section covers everything you need to know, from enrolling your child on a class trip to coverage plans, payments and safety on tour. If you have additional questions, please don't hesitate to call our Customer Service department at 1.888.333.9756.

Site guide for personal traveler site
Signing up for your tour
Get ready to travel
Educational benefits
On your trip
Safety
Tour payments
Coverage plans and policies